Privacy Policy

Who We Are

BinaryBits ("we", "us", "our") is a software engineering company incorporated and operating from Jamnagar, Gujarat, India. We provide web scraping, AI agent development, web and product development, backend API development, and dedicated engineering team services.

For the purposes of this Privacy Policy, BinaryBits is the data controller — meaning we determine the purposes and means of processing your personal data collected through this website (binarybits.co) and our services.

What Data We Collect & Why

We only collect data that is necessary for a specific, stated purpose. We do not collect sensitive personal data (such as health information, biometric data, or financial account details) and we do not buy or sell personal data.

2.1 Data you give us directly

When you fill in our contact form or book a discovery call, we collect:

2.2 Data collected automatically

When you visit our website, certain data is collected automatically by our analytics tools:

• IP address — used to determine approximate country/region for analytics. We do not use it to identify individuals.
• Browser type and version — to ensure our site works correctly across devices.
• Pages visited and time spent — to understand which content is most useful to visitors.
• Referral source — to understand how visitors found us (e.g. Google search, direct link).
• Device type — desktop, mobile or tablet, for performance optimisation.

2.3 Data from Calendly bookings

If you book a discovery call via Calendly, Calendly collects your name, email address, and any notes you provide when booking. This data is governed by Calendly's Privacy Policy. BinaryBits receives your booking details to prepare for the call.

Cookies & Tracking Technologies

We use a small number of cookies. A cookie is a small text file stored on your device. The cookies we use fall into the following categories:

You can manage or disable cookies at any time through your browser settings or our cookie consent banner. Note that disabling analytics or functional cookies will not affect your ability to use this website.

For more information about cookies and how to manage them, visit allaboutcookies.org.

Third-Party Services We Use

We use the following third-party tools on our website. Each processes data according to their own privacy policies. Where these services process data on our behalf, we ensure appropriate data processing agreements are in place.

How We Use Your Data

We use the personal data you provide exclusively for the following purposes:

• Responding to enquiries — reviewing your project brief and sending a tailored proposal or reply within 4 business hours.
• Project delivery — if you become a client, using your contact information to communicate about your project, deliverables and invoicing.
• Booking management — confirming and managing discovery call bookings made via Calendly.
• Service improvement — using anonymised analytics data to understand which pages and services are most useful and to improve our website.
• Legal compliance — retaining business records as required by Indian tax and company law.

We will never use your data to send unsolicited marketing emails, contact you for unrelated purposes, or share your information with third parties for their marketing purposes.

Legal Bases for Processing

Depending on which law applies to you, we rely on the following legal bases to process your personal data:

Under India's Digital Personal Data Protection Act 2023 (DPDP Act)

• Consent — you provide your data voluntarily by filling in our contact form or booking a call.
• Legitimate uses — processing necessary for providing services you have requested, maintaining business records, and complying with legal obligations.

Under the EU/UK General Data Protection Regulation (GDPR / UK GDPR)

For visitors and clients based in the European Economic Area (EEA) or United Kingdom, we also rely on:

• Legitimate interests (Article 6(1)(f)) — responding to your business enquiry, analysing website usage in aggregate, maintaining business records. Our legitimate interests do not override your rights.
• Contract (Article 6(1)(b)) — processing necessary for the performance of a contract (i.e. delivering services you have engaged us for).
• Consent (Article 6(1)(a)) — for optional analytics cookies, where you have given consent via our cookie banner.
• Legal obligation (Article 6(1)(c)) — retaining records required by applicable law.

International transfers

BinaryBits is based in India. If you are located in the EEA, UK, or other jurisdictions with data transfer restrictions, be aware that your data may be transferred to and processed in India. India's DPDP Act 2023 governs data protection in India. For GDPR purposes, where we transfer data to third-party processors (e.g. HubSpot, Google), we rely on Standard Contractual Clauses or the processor's own adequacy mechanisms.

How Long We Keep Your Data

After the applicable retention period, data is securely deleted or anonymised so it can no longer identify you.

Your Privacy Rights

Depending on your location, you may have some or all of the following rights regarding your personal data. We will respond to all valid requests within 30 days.

To exercise any of these rights, email us at chirag@binarybits.co with the subject line "Privacy Request". We may need to verify your identity before processing the request.

Right to complain

If you are based in India and believe we have mishandled your personal data, you may lodge a complaint with the Data Protection Board of India once it is operational under the DPDP Act 2023.

If you are based in the EU/EEA, you have the right to lodge a complaint with your local Data Protection Authority (DPA). A list of EU DPAs is available at edpb.europa.eu.

If you are based in the UK, you may complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint.

How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These measures include:

• HTTPS / TLS encryption — all data transmitted between your browser and binarybits.co is encrypted in transit.
• Access controls — personal data in our CRM (HubSpot) is accessible only to authorised BinaryBits team members who need it to perform their role.
• Reputable third-party processors — we only use established, security-certified services (Google, HubSpot, Calendly) that maintain industry-standard security programmes.
• No unnecessary storage — we do not store payment card information. Any invoicing is handled via bank transfer or payment platforms that are PCI-DSS compliant.
• Regular review — we periodically review our data handling practices and update them as our tools or processes change.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within the timeframes required by applicable law.

Children's Privacy

Our website and services are directed solely at businesses and professionals. We do not knowingly collect or process personal data from children under the age of 18.

If you believe a child has submitted personal data to us, please contact us at chirag@binarybits.co and we will promptly delete it.

Under India's DPDP Act 2023, we will not process personal data of children under 18 without verifiable parental consent, and we will not process children's data in a manner that is detrimental to their well-being.

Links to Other Websites

Our website contains links to external websites — including Calendly, LinkedIn and client-related resources. This Privacy Policy applies only to binarybits.co. We are not responsible for the privacy practices of any third-party websites and encourage you to read their privacy policies before providing any personal data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the tools we use, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acknowledgement of the updated policy.

For significant changes that affect how we process your personal data, we will make reasonable efforts to notify you directly (e.g. by email if you are an existing contact in our CRM).

Contact Us About Privacy

For any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact us directly:

We aim to respond to all privacy-related requests within 30 days. If your request is complex, we will acknowledge it promptly and keep you updated on progress.